Fresh Addicts - Milton

I've visited this restaurant about four times during my trip to Canada. The menu clearly indicates which items are gluten-free. I've tried the Mighty Cobb and the Fresh Mex bowl, and I had no issues at all. The food is fresh and delicious, and the service is excellent.

Unfortunately, the salads and smoothie bowls no longer seem worth it. The picture in this review shows the previous version of the smoothie bowls; you can check other reviews for more recent images. Given the price, the quality should be much better. This used to be my favorite spot in Milton! I ordered a Greek salad with chicken for $18, and the chicken was the driest I've ever had—perhaps because it was close to closing time and their hot food had been put away. If that's the case, they should just not offer it at that time. On a positive note, the smoothies are still good, and the staff are kind and helpful.

I used to really love this place, but it seems that recent changes in management or ownership have led to some disappointing decisions. They've adjusted their opening time from 10am to 11am and have taken away some fantastic items from the menu while also cutting down portion sizes on others. Given the prices they charge, what was once considered acceptable now feels like poor value for both the food and service. The incredible staff is the only reason I'm giving it 3 stars instead of 2. I'm really disappointed. I hope the management can improve, especially since there are more dining options popping up in Milton every day.

I'm honestly not sure why I keep coming back here. There's one staff member who works at such a slow pace that it's bewildering how it could take 25 minutes to prepare just one salad when I'm the only customer. The staff seems to lack efficiency; they should focus on getting the food out faster instead of just standing around. The prices are far too high for such poor service. After waiting 20 minutes for a wrap, I then had to wait another 20 minutes for my smoothie...

I have seen some customers treat some employees bad for their skin colour or religious beliefs, Management should do more than listening to such customers. This kind of behaviour should have zero tolerance policy. Plus such people should be refused service, and directed to go to the next Timhortons, so they learn not to waste management and people time plus to learn how to be nice to other people!!!