Homestead Resort, Simon's - Midway

They ruined it, last time we were here it was a smooth experience. You got in and the way they had it set up few lines formed. New management decided all must enter at same time. We had a reservation at 3. Arrived at 2:50, not a single table is occupied still make us wait as foyer builds up. No one seated until 3:10. Biggest parties first so when we are seated half an hour after our reservation we have to wait just as long in line for our food. Whatever new management is here has absolutely ruined a previously great dining experience. I would say the manager should resign but such an action would require higher level of thought and self reflection than he posses.

Ah man, I don?t really enjoy doing this, but I value the reviews I read when trying a new place. If it weren?t for my waitress, it would probably be lower unfortunately. My bacon was just shattering, almost seemed as if it was microwaved. (I know it wasn?t but that?s the feel) My egg wasn?t too bad, and the potatoes were very basic with the seasoning appearing to have been sprinkled on after the frying. I?m no chef but I wasn?t super pleased. The water?.is metallic. I get it?s an old building but you gotta be drinking that water too correct? If not, it?s because of its taste. If so, you must be used to it. Thanks Simon, I do wish the best for your restaurant.

Frozen food reheated. They won't be winning any food awards for reheated French fries and reheated ravioli. In a town known for good food they should be embarrassed, Well, they should be embarrassed in any town for not making their food. Come on, even teens know how to make fresh french fries. Gordon Ramsay would say that the Chef doesn't care and has given up. $20 per person for trash food. I wish they would at least try.

The bacon cheeseburger was excellent, very juicy and bacon crispy. Fries were very good too. The Pizookie was divine, we came back several times just for that hot cookie in a skillet with ice cream.

The food here is actually pretty good, but unfortunately the restaurant service is pathetic and completely removes any hope of a pleasant dining experience. We are here with multiple couples and my wife waited 1.5 hours for her food. I asked our server 3 times where her food was and was told ?it?s almost ready? over and over. The other couples actually finished their desert before my wife got her meal. Our server disappeared for a while so I actually got up and went to the hotel desk and got us some water. No apologies, snub attitude. ZERO customer service. I have no idea how this place even stays in business. I understand That sometimes restaurants just get too busy. But I really didn?t see very many other people here. Every other restaurant I?ve been to, when they mess up and forget to bring a meal out, they at least offer to comp the meal as a courtesy. Not here. I do not blame our server for our horrible dining experience. I blame whoever manages this place and failed miserably to train their team on how to give their customers a pleasant dining experience.