Wfm Coffee - Metro Durham/Chapel Hill

I have an ongoing obsession with cake, especially Whole Foods' Berry Chantilly cake. Recently, I visited the Whole Foods on Wade Ave and was disappointed to discover that they didn’t have any of the cake in stock and that the store didn’t feel very much like a Whole Foods at all. A friend recommended the Six Forks location, so I decided to give it a try last night. I was impressed by the spacious, clean environment and the exceptional customer service. When I mentioned to the staff member in the bakery section that I was searching frantically for the cake, he went above and beyond by pulling an entire cake from the display case and cutting individual slices just for me. Such friendly employees! I highly recommend this location.

Last night, I went shopping at Whole Foods with my daughter, and everyone was incredibly friendly. We started shopping at 9:45 PM and finished around 10:15 PM. The staff was very patient with us, especially the bread and meat department employees. They were fantastic and went out of their way to help us, making us feel like part of a family. I truly appreciate the Whole Foods team! God bless you all!

One of my favorite moments was asking the person behind the fish counter if Dungeness crab comes from the West Coast, and she had no idea. That's quite reassuring! I'm baffled by what drives the management here; it seems mediocrity is accepted, and customers keep returning. I find myself fitting the definition of insanity by expecting a different experience each time I visit, but unfortunately, there's no change. That being said, when the meat section is stocked properly, the quality is good if you choose wisely. The produce is fresh in the mornings. The staff is decent, though they don't seem particularly focused on customer service. Overall, my experiences have been disappointing.

The cashier at this particular restaurant are very rude! I did not get the name of the one who was helping but I had misread a price and he walked there with me and pointed to the price and told me I should read next time. Let me just tell you that lucky for him it was 8:00 PM and my 7 year old was with me. I will drive all the way to the wade location next time and won’t visit this location again.

........ And 2-3 months later, it 's exactly the same....nothing has changed. And when they respond and ask you to fill out the questionnaire on their site just be prepared for questions like how much is your a annual income how many people in your household etc.....what this has to do with having better options at the buffet I 'm still not sure.