Native Grill Wings - Mesa

This Native would be good but the service is way too slow. I been to this location twice. Good customer service just needs to be faster not have to wait half hour or longer on your meal.

Placed my order ask for extra sauce on my wings cause their always dry came home seems like I asked for no sauce cause they were dry as hell ghost wings are supposed to be super hot seems like I ordered mild never do take out again.. they asked if I wanted to go back for extra sauce lmfao I drive is a 20 minute drive Manager was supposed to call me back and a no show well I guess they will be in no top situation next time we go...

It is a Monday night and I called to order so my husband could just pick up dinner on his way home after his long work day. The phone rang AT LEAST 50 TIMES before someone answered with an indistinguishable mumble. I asked if I had called Native Grill Wings and she said yes and then I verified the location before letting her know I would like to place an order for pickup. She kind of asked me what I wanted, though she somehow sounded both bored and bothered at the same time. I told her the first item and she immediately said, is that it? at which time I gave her the rest of my order. After ordering multiple types of wings, a specialized salad and mozzarella sticks, she told me it would be ready in 25 30 minutes and hung up. She did not repeat my order to me nor did she give me a total. I sent my hubby a quick text with what I had ordered and asked him to please make sure the order was correct before leaving because the phone interaction was sketchy and I didn 't feel confident that the person I spoke with would correctly process the order. When my husband arrived to pick up the food, lo and behold, the order had not even been placed because the person who was so burdoned to answer the phone had apparently dropped the order ticket on the floor so no one saw it until my husband arrived and they started searching for it. So he then had to sit there and wait for the entire order to be made. Then, on his way out, he realized that they had forgotten the mozzarella sticks and had to go back in to get them, and when he finally got home, we found that they had also failed to give him the salad dressing for his salad. Although the people he dealt with at the location were pleasant enough, the whole experience was ruined because of one employee who clearly has no business working in any type of customer service environment. Maybe she is the relative of a big wig, a server waiting tables, or maybe she just doesn 't like answering the phone, but regardless of her reason for

Very loud...Cameron an excellent bartender. Expensive night out though..2 pitchers of cheap beer...two large glasses of blue moon, one margarita pizza ND potato skins. With tip...nearly $90

This location is horrible they alway get my order wrong and they take forever. Is annoying having to go back all the time because they always give me the wrong order, they lady that?s on the front desk has a horrible attitude and horrible customer service even the manager from this store has a horrible customers service. He doesn?t even apologize for the mess they do to my order. This location needs a better manager and another person at the front desk.