Jimmy John's - Meridian

I'm so impressed by this restaurant. I've never had anything but excellent service there. Today I went in to place a catering order and was helped by the manager, Robert.He was SO helpful. I wasn't sure how many sandwiches I'd need and he helped me figure out the best option. Then it came to the types of sandwiches, and he helped me select good choices for my guests.While I was there, I ordered a ham sandwich for lunch. I decided to eat in the restaurant, and because I was alone, I had the opportunity to see the employees doing their jobs, but laughing and joking with one another while working. In these times it's great to see people happy at work.

Ordered my sandwich’s from Robert who was very considerate on what I wanted. Food was great. I will definitely come back again. Five stars to Robert who I understand is the manager.

Three stars as the drive-thru just seems to get slower. I know “freaky fast” is a high bar, but that is the motto they chose.Jimmy, we believe your service can be “freaky fast” someday again!

Sandwich was good. I was puzzled by why the employees wore masks over their chins. We’re nearly two years into the pandemic. Hasn’t the Jimmy John’s corporation taught employees that masks are only effective at protecting employees and customers if they’re worn over both the nose and mouth?

I got laughed at on the phone for asking them to bring my cookie out that they forgot to put in the bag. Guy on the phone gave me the option of them bringing it out or crediting my account. So I chose to have them bring it out. Why give the option if it's such an inconvenience and also, laugh all you want. You're the ones that forgot to put an item that I paid for in my bag.