The Wing Factory East - Memphis

Ok yal know I am a hard cookie to please, but the wings are really good and a beautiful size of garlic parmesan and season wing was so good and boy You need to try the loaded Pommes it was good also this is a must to try my 3 kids enjoy it and the people are so cool the owner was there to welcome and talk to my husband great for a min to meet good people that your food and OMG the cookies to die for

I didn't eat my food. Walking in, the floor was very sticky. After standing on the carpet waiting to order, my feet stuck. I ordered (the man was very nice. Great customer service). While waiting for my food to be cooked, I saw 2 roaches on the walls. I got my food and left. I don't like confrontation so I didn't say anything.

Hit or miss. Mediocre. Food border line room temperature upon receiving. Wings barely have sauce on them yet plenty of feathers. The lady who takes the order …very pleasant. Owner however, chauvinistic and egotistical seemingly prideful. I paid for a 30pc party wing with extra veggies also requested that the wings would be made fresh since they were not very hot “temperature wise” the first time I tried them. I decided to give them another go. Missing the extra veggies this time, I called to inform them of the error. Again lady very pleasant …owner on the other hand very rude. I wanted the money I paid for the veggies refunded and not 10% off of my next order because after trying them twice with disappointments I probably won’t try them again. The lady asked him if he’d like to talk to me. I didn’t to request him anyway and I could hear his rude tone of voice in the background saying “nope”. No need to patronize a customer. You mess up, simply correct it and an apology for the inconvenience would have been appreciated. Yes I was refunded my money for the veggies but I’m about the principal. I will not be giving this inconsistent and inconsiderate place my business again. I am able to infer aspects of his character based upon my first time going and he was mopping and instructed me not to walk on his wet floor as if I would do that anyway. How could he know but it’s ironic that the person after me …a male, he informed to be careful.

The best wings I had in Memphis since my life! The sauce was perfect and the man covers it. Not to mention, the wings were tender and cooked for perfection. Give them an attempt, you will not be disappointed!

The hot wings were a little different than I used to 'with a slight touch of sweetness, but were very delicious with a great price. I called the wings and they were done in time. The Wing Factory is a rustic place and has TVs and seating. The staff was friendly and worked quickly to serve everyone. Most people ran their orders, but I decided to dive. It is self-serving drinks. I would have given this place a 5 star on the basis of the wings alone, but I used the bathroom and it could have been cleaner.