Smashburger - Feedback

I visited a Smashburger in Medford, MA for the first time today, and I had an excellent experience. The customer service was outstanding; the manager, Lana, was...

Long wait time? We waited 20-25 minutes for a burger, even though the restaurant was not busy. Their menu is heavily focused on chicken dishes, which was surpri...

I frequently order from this restaurant and I'm a huge fan of their Brussels sprouts. However, I've noticed that the service has significantly declined over the...

The girl behind the counter never greeted us. She was and still eats an ice cream with Airpods. The children behind the counter cooking the food have long hair...

The burger had more mayo than meat. There had to have been a quarter pound of mayo on it. Waited 35 minutes for one burger. There were only two customers ahead...

The burger had more mayo than meat. There had to have been a quarter pound of mayo on it. Waited 35 minutes for one burger. There were only two customers ahead...

The girl behind the counter never smile never greeted us. She was and still is eating an ice cream with airpods in. The kids behind the counter cooking the food...

I order from this place occasionally and I'm a big fan of the brussel sprouts. However, I've noticed that the service has noticeably declined over the past few...

The wait time was quite long—about 20 to 25 minutes for a burger, even though the restaurant wasn't very busy. The menu is largely centered around chicken dishe...

I visited the Smashburger in Medford, MA for the first time today, and I had a fantastic experience. The customer service was outstanding; Lana, the manager, wa...