Courtyard By Marriott Charlotte Matthews

The whole hotel was pretty mediocre. I chose it because it was right by the Sportsplex. I was able to walk there so that was great but otherwise it was not the best. The room was very small. We had a room with a king bed and sofa bed. We had to move the couch several feet to fit the bed in the room. There was trash under the bed from previous guests. The bathroom was a good size but desperately needed to be updated, it felt dirty. The pool was very small and scratched up my daughter's foot. (I did inform the front desk. It bled a lot). We didn't know there was a continental breakfast until our last morning there but it looked very small. The onsite Starbucks that they advertise was very limited offerings but my caramel macchiato was made perfectly. If I needed to go to the sportsplex again I would consider staying there just because of the proximity but I wouldn't stay there for any other reason.

I 'm an early riser, so I appreciate a nice, complementary fresh cup of coffee and continental breakfast in the morning to get me out the door. Give me access to a waffle maker and I 'm living large! This hotel doesn 't do that. They have The Bistro where breakfast is available for purchase .The remote for the TV didn 't work and the AC had a musty smell. Staff replaced the remote, put a couple of deodorant tablets in the AC and offered to give us a different room. Very helpful friendly staff.Has a nice, modern look with large rooms, excellent bedding and lots of USB connectors for charging your gizmos.Overall, an OK place to stay. Add a complementary danish a cup of joe and I 'd give it 5 stars. As it stands, 4 stars and a trip to Waffle House where breakfast is available for purchase.

This place was amazing! The rooms were clean and comfortable, everything was well stocked and worked perfectly. Much of it was thanks to the wonderful Erin at the front desk, who was incredibly helpful and kind during my entire visit and honestly provided some of the best customer service of any hotel i have ever been to (she wasn't bad to look at either ? . I was very pleased with my stay and would definitely stay here again.

Nice hotel, but I would suggest they put some local area info in the rooms. Also, info regarding hours for gym, pool, most importantly, the bar Starbucks would be helpful .Rooms: 4/5

Really not up to the standards one expects at a Marriott property. This is an old hotel that has been remodeled except they forgot to replace the carpet. You can hear your neighbor talking because the walls are thin and your hear outside traffic going by all night. Its not the usual Marriott experience. The upside is the staff are friendly.