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Bidra med feedbackWe came in after a comedy show, ordered drinks and an appetizer, the waiter looked like he was on Xanax or something so bad feeling right off the bat, he came back about 10 minutes after taking our drink order and asked if we wanted to order food and we did, another half hour later and we still hadn't gotten out drinks so we asked what was up, 10 minutes after that he comes back and asks what we ordered to drink and if we ordered food yet. Absolutely ridiculous to wait 45 minutes and not even be brought a water after asking twice about drinks. We told him we'd eat somewhere else and to just cancel the food and drink orders since he clearly didn't even remember what we got or to put our order in. Was hoping to really like this place as I had a great time staying at the Moonrise, but this was the worst service I've ever had at a restaurant.
Neat trinkets. Horridly laughable food, and bad service.
We sat at the bar...it's probably better on the main side.
Stopped in for coffee desert. It took forever to get service and we were the only people in the restaurant. The coffee was so bitter we couldn’t drink it. The ice cream was freezer burnt and the brownie was so dry it was hard to swallow and therefore not eaten. We stay at the Moonrise Hotel quite often. Once before my husband ordered French toast for breakfast and they sent it out with the plastic on it. We figured they couldn’t mess up coffee dessert but we were wrong. That was definitely their last chance. They deserve zeros on everything except atmosphere. It was a very sad experience!
This place is awesome, Noah was awesome and his customer service is through the roof we will be back
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