Pizza Hut - Maplewood

Bad cash could not explain why I was charged for $56. but my order costs only $34. she put my order as an individual pizza. my bundle was $22.99 with 2 pizzas with breadsticks. I had ordered this one for so long. now I feel like I don't want to go there anymore.

Order was supposed to be ready in 20 minutes. Arrived to find out the order was just dropped. Came back in 15 minutes as advised and pizza hant been made yet. Probably won't return to this store again.

This was the first time in a long time ordering from Pizza Hut.. I order my food, give my card info, the gal from Pizza Hut hung up right after I gave my card info.. didn’t say nothing. Just click! So I call back, they put me through to the actual store. Evidently when you order, it goes to Texas- that’s what I was told) so I tell both people what happened at this time I’m talking to the store cashier and she assures me that my order was there, but I hadn’t paid for it. I said well the gal in Texas) took my card info! So I give the store cashier my card info and she says it was declined.. weird, cuz I just got paid. She tells me to check my online banking. I hang up look up my online banking, and not only was I charged, but twice! So I call back again put through to the store. She says to bring in my phone and show her. I bring it in, show her, she gets store manager.. the store manager then looks in computer, finds that it was paid on one and then another receipt says owed balance. She tells me she’s sorry and that 2nd charge “should” come off my account in 3-5 days.. otherwise if not I’ll have to contact them, maybe get my bank involved etc.. ok. Then we get home and on top of all that, one of the pizzas were incorrect. No stuffed crust. Really?

I ordered at 515p said it would be delivered by 640p. Ok fine. Checked order at 630p, it said another 90 min or so! I called to see if that was a mistake woman said she was sorry but it'd be at least another 90 min because of no drivers. I asked if I could just come pick it up yes I could but my order would be canceled. Why!? Ordered was canceled but food was being made had to pay again when I got there. Nobody offered credit for the mishap, inconvenience or anything! No communication on their part. My 1st order was $103 with tip delivery fee. In person it was $78, I'm hoping the 1st charge is a actually returned. This place is only good for pick up.

Order never came, after 30 min we called and they said it would take another hour before it would have been delivered. I understand places are short staffed, but there was extremely poor communication and lack of knowledge from several of the staff that we talked to on the phone. Woman manager was calm and polite and gave our full refund.