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Bidra med feedbackSo despite a previous disappointment we have subsequently returned every 4 to 6 weeks because we live locally and generally have an enjoyable visit. Not this time unfortunately. The spicy kimchi casserole was bland, certainly lacking any hint of 'spicy '. Even worse was the spicy chicken which, in addition to having no spice, was hot but chewy on the outside and cold on the inside suggesting it could have been cooked from frozen rather than cooked fresh. When we told the waitress it is normally crunchy on the outside and hot throughout she offered to have a fresh one made, only to hastily return to advise that the dish is not crispy because of the sauce on top this is nonsense as we have ordered this dish on several previous visits and it was nothing like what was served this evening. I 'm not sure whether the chef was feeling lazy, whether they took umbrage at the constructive feedback or whether they actually hail from Korea but the response from the kitchen was unacceptable. My wife then complained about the chicken to the waiter who brought the bill; the waiter simply said 'sorry '. Yet throughout our meal the table next to us was being fawned over? I appreciate restaurants are going through a tough time but so are their customers; why should we accept a substandard dish in return for our own hard earned money? Sorry Koreana but I am struggling to contemplate returning after this visit!
I enjoyed Koreana, the plum ice tea was good, as was the fried tofu. However, there was a hair to be found in the bibimbap (which was quite nice before this revelation). The staff happily voided this from our tab, and we had an overall positive experience.
We had no booking, but straff mase it possible by Moving some tables/chairs We were placed close to entrance, and it was realt vold when new guests/pickup ordenes were collected. Service was excellent, food was good.
Absolute shocked. I’ve had lunch boxes and business lunches for many years, hence the recommendation to our four friends. Starter was nice for them. Ours was rice sticks, so horrible could not eat them. Me and hubby beef and seafood vermicelli It was so chewy the seafood dish and both had glass noodles full of grease just not edible. Our friends bbq with pork belly so embarrassing it was streaky bacon and hardly an chicken. No interaction from the staff. So disappointed, never return
Stale wine, starter came out half way through main meal. After asking! Glass smelt Like a dirty dish cloth. Lettuce leaves were going brown. The walls were filthy. Amd the staff seemed half Asleep. Proper grim