Zoup! - Malvern

I just visited this location for the first time. The folks running the place could not have been nicer. The place was clean and my wait was short. The food was fresh and yummy.

This location used to be great. Good food, quick service, very convenient. Now it's a former shell of itself. It's not even open most days. Waited over 20 minutes for a try 2 combo...and as you all know, the soup is already made...so it's just the sandwich that takes a few minutes of prep and now the sandwiches only get one slice of deli meat. )This was with only one customer ahead of me. Sorry wish it was like it used to be....

Tried placing an order online, It said it wasn’t available for ASAP, so I changed it to a different time and said they could not place the order.

Closed during lunch wth? Don't care about your short staffed signs when it says open online and on your door. It was 1 pm I would expect you to be open without having to check a website

I stopped in Zoup yesterday because I was just craving soup. They have a great variety and couldn 't make up my mind so I picked 3, lobster bisque, chicken chili and mushroom barley....all very good. Wish the lobster bisque had more chunks in it, but that is just a wish and not a fault....Denny was very pleasant, organized and careful when packaging up my to go bag. Plenty of space to dine in, but had to take it to go. I noticed that they sell gift cards, too.