Fork Bottle At The Desmond - Malvern

As always the service and selection is perfect, my wife stated that even though this a a great place for brunch, they need to have more selections, or new selections I also wish that the brunch would bring back cheese selections.

Service was horrible couldn't eat with out the girl constantly trying to rush my dinner but had to chase her for my wine.Food was amazing

The Sunday brunch is easily the best value in the western suburbs, and even the city of Philadelphia. Service was excellent and with a smile and appropriate attention. The food at dinner was also very good with a varied menu. Excellent desserts. Combine it with an overnight stay and you'll have a very nice getaway.

So been doing brunch here for years but the standards have dropped significantly and I can not officially say that better options that take pride in quality and presentation. I know I have a special order, but if your chef cant figure out to prepare thinner pancakes without failing to cook food to and edible temperature and not serving up an unhealthy mass of dough likely to make one sick then what are you doing and why bother being a restaurant. Generally some nice servers here but more broadly there has been a drop off and there are some poor attitudes. This is sad and this will be my last time here. Failed to meet expectations. Poor resolution of issues. Poor conflict management. In short, regarding hospitality, they failed hence the review. If the expectations are reasonable, any reasonable service operator will meet or exceed them. Not this place. The explanation I received from the restaurant manager was they did not have a recipe for the pancakes I wanted despite making them for me every time I go there. If the cook is not supervised by a chef, again, why bother operating as a restaurant. Chefs make recipes and would never have permitted under-cooked to be served. This place has gone SO downhill.

Server was amazing! Restaurant is beautiful! Food was disappointing. Chicken Francaise had a weird thick breading and made it like a weird omelette over chicken. Beef Vegetable soup had no vegetables and was flavorless. Wedge salad was delicious but was 11 bucks for a tiny bowl. Server was amazing and catered to every need. Restaurant is stunning...just hoped it lived up to its rating.