Mcalister's Deli - Lubbock

You have to jump through hoops to order anything, not a customer service friendly business

Me and my family went to eat today Tuesday and waited for 30 minutes trying to order.The lady in the front was talking to the lady in the back while she was making food and wasn't taking care of customers waited in line.It was horrible service here we won't be back to this place.

This time wasn't as great as last visit. But they tried and did their best.

Very friendly staff that greeted me upon entrance and was patient as I decided what to order.The Sweet Tea was perfect. Full body Tea perfectly sweetened.The Chicken Club was delicious but it was missing the bacon. The bread was warm and soft. Chicken was plentiful.The Mac and Cheese was hot, creamy and cheesy.The restaurant could have been slightly cleaner.Overall it was a great experience and I would come back.Parking: Parking is paved with plenty of space.Wheelchair accessibility: The property and the restaurant is entirely wheelchair friendly. There is enough space to maneuver and comfortably reach a table.

Just picked up an order for lunch, half the ingredients for my Chicken Club are missing and was on the wrong bread. Service was nice, but kind of disappointing not having the bacon, mayo, and honey mustard that is supposed to be on