Kfc - Louisville

KFC near 18th Broadway has really disappointed me others. Customer service is poor along with listening to what the customer is requesting. KFC's chicken is no longer as good as it was years ago. The size of chicken parts are extremely small.

No line, ladies and gentlemen behind the counter where super nice. There was a small problem with one of the customers but they all handled it with professionalism. They where very apologetic about the situation that played out and even offered free sidesfor our trouble. The work they do and stress they go through should be rewarded! They should receive medals of honor for theirbravery, strength and perseverance.

I would have gave 0 stars if I could. Ordered a lg mashed potatoes. The gravy comes in separate container which lid was not on and gravy spilled all over my food and the other food in bag.

Save yourself .. do not visit .. very poor experience.. it was 10:45 and they didn't want anymore customers !! They said they stop making chicken after 10 because it slows down !! Well probably they might want to close at 10 pm if they do not make chicken after 10 pm. I ask for corporates information because I thought they might find paying 5 people for nothing after 10 might be information they would find useful .

Chicken was great .Took a little longer but worth the wait for good fresh chicken.Will be back next Sat for sure.