Chili's Grill - Louisville

Great lunch that we shared with each other.Drinks and servers were cool.Prices are reasonable and atmosphere very comfortable made our experience awesome.Look forward to our next visit.

It has been a long time since my last visit to Chili 's and I was surprised at the customer service. When I parked and opened my car door I was greeted by a Chili 's employee who had my order. I told her that it must be a mistake and I didn 't call to say that I had arrived. To my surprise, she gave me my name, order information, description of my car and said that they were waiting for me to arrive. This is the first time that has ever happened to me. Keep up the great customer service ??Also the new Big Mouth Crispy Chicken Sandwich is huge! It taste ? great another surprise ? juicy, crunchy and a flavorful sauce.

Short handed with a waitress busting her rear end to do her best to take care of all the customers. Got a nice tip. Kitchen prepared a meal for me that was enjoyable. I would go back.

Our food and server Were great. I do not visit Chili's often, but the experience was great. Came for my Birthday, I did not tell them it was my Birthday, don't care for the potential Happy bday song nor did I need a desert ?.

I ordered fajitas with no green peppers. I even confirmed with our server that she heard no green peppers. When our food was served, guess what, green peppers in my food. She didn't offer to take it back, or replace it, or even give me a discount off the price. She acted like she just didn't care. My wife got chicken quesadiahs and said they were good. It is the servers 1st job is to make sure she listens to what the customer is asking for. If they can't do that, they should find another job, and they don't deserve a tip. I'm usually a very generous tipper, but if they can't remember what you order, even after she wrote it done, that's basic server 101, then they don't deserve a tip. I tipped her $2 change, and she didn't deserve to get that much.