Wetzel's Pretzels - Lone Tree

Gross, man. Just all gross. Old food. So hardened, the bottom of our pretzels didn't even tear or respond to our teeth without pulling while gnawing. One of the workers behind the counter had a large head of curly hair flopping all over is that allowed? We had to wear hair nets when I worked in food service. The barely audible grunts in response to questions were super fun too. Geez.

I went to cinnabun but discovered that those dudes closed an hour early. i turn 180 degrees and find this place asked for some pretzels, the lady was extremely nice and made some good pretzels. good stuff.

On 29 December 2023 I went to buy WETZEL BITZ and I paid by 100$ bills around 3 4PM. The waitress who are a blue hair woman said that it’s a fake bills because it doesn’t have blue stripes in the middle, I gonna give it back to the bank. Then the waitress keep my money. I think the waitress tried to steal my money. When I said Can I have my money back and they said NO. these older banknotes without the stripe are still legitimate legal tender. I think this is a worst experience. The waitress who has no integrity doesn’t deserve any job.

I went to the mall specifically for these pretzels 2 days after Christmas (now u know it's packed) . I approached to order from the cashier named Evelyn. I started to order but was told there were only 2 of what I wanted. I was ordering 6 or 7 orders of the bites ....different kinds. Drinks and bigger pretzels also. All the kids were disappointed that there were none left . I asked about a basket behind her that a guy had just brought out abd she said those were not for sale . She was very rude and had bad customer service . She should be in the back not up front. She did not even give me the option to wait for more ...or say how long it would be to wait for more. The line wrapped around the wall to Macy's. I thought if there are not bites left what is she gonna tell all these people. So our trip to the mall just to go straight into Wetzel pretzel and out was not worth the drive from south parker. I spent more than $50 on stuff I did not even want because that is all she said they had. The lemonade was good and the cinnamon ones. But that girl is not doing the company any favors or trying to accommodate the customer. I understand there was a line there but the service was terrible and they had no pretzels bites any flavor at 1pm on a Wednesday.....??????? So sadly me and my kids stopped at sonic on the way home .....for thier pretzels.

Absolutely amazing pretzels!I had it with lemonade which was delicious.I bought the jalapeño cheese sauce it was a little too hot for me won't do that again! lol Parking: It is in a mall so it can get very busy.