Swiss Chalet - London

Great experience, the online ordering was a breeze, the pick up was curb side, incredibly efficient food was brought out fast and hot anx the person who brought it out was incredibly polite, and I will definitely be ordering from here again! Awesome job

I had a terrible experience at this location. I ordered online and headed over to pick up my order closer to the time they informed me it would be ready. When I arrived there were approx 10-15 people waiting in line. After 5-10 mins the lady took my name and said she would bring my order soon. Some people were placing their order right there in front of me and at least 3 of them got their orders before mine. Others that also ordered online, they were informed a pickup time after mine and 2 of them received their orders before mine. Finally I got my order ONE HOUR LATE.Food is OK, but the service is terrible and I sense there's absolutely no commitment with their customers.

Haven't had Swiss Chalet in a while thought I would try it again. It was disgusting, the fries must have been sitting around for like a week at least. The piece of chicken was about the size of a toonie. The roll was like a sponge. What a ripoff!! Never again!!

We are usually happy with Swiss Chalet but will NEVER go back to this location. We waited 20 minutes to be seated, gave our order within 5 minutes but didn’t receive our food for 55 minutes. The red didn’t seem to be full so we couldn’t understand the delays….very disappointed!

Great Chicken were great, but service left a lot to be desired. Waitress must have been new as I had to keep asking her for things that should have come with my meal.