The Refinery - London

The restaurant was out of a lot of food. The atmosphere was great as far as decor and vibes but it was very empty.

Sorry to say my party of 5 was very disappointed at the Refinery last Friday. My husband tried about four times to get a beer while waiting for our other three friends. He was told he couldn’t order from the bar yet no waiter came to take his order. The worst part of the evening was that even though we were quite far away from the tv rugby game, the noise level was sky high. First with music far too loud and then with raucous cheering. Nice for rugby fans but terrible for us. We couldn’t hear the person sitting right next door to us. It was all in all a very unpleasant dinner. And we won’t be returning. We did ask several times for the music and noise to be reduced but nothing happened.

The menu is very odd... not even close to being vegan (they have burgers and other meat dishes) their only 'cheese ' is vegan. at lunch, their salads have a really strange combo of ingredients, (like sauerkraut) and, also oddly, have no sandwiches... it is a casual place with a limited menu (most of the same ingredients appear in various dishes) ... offering better options that are easy to prepare would make some sense. on the bright side, outdoor seating option right behind the tate modern is xlnt... and why i booked it!

I didn’t have a great experience. I ordered the bruschetta meant it was ok missing flavour and only 1/2 an olive in the topping mix. Then I had the salmon where it was bone galore. When bring it up the waitress was great, however the manager not so much. Got told they buy it in from a supplier stating it’s boneless but they have no way to control this, they need to relook at suppliers in my view rather than just make excuses. Also, drink service was slow, saw a drink that we’d ordered on the side for a good 10mins before being brought over in the midst of all the excuses about the food. Sadly I won’t recommend this place. Managers need to take more accountability rather than playing the blame game

Service was slow and there were not many customers. Food was good. Expensive though.