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Bidra med feedbackI am not writing a bad criticism, but this has always happened and we will not return after this evening. last couple of times we have ordered, take, we come to the time they tell us it will be ready, but at the end wait over an hour until we get the food. this time it wasn't even done right, somehow just thrown together into the take-out box. I understand it's short, or if it's a lively night, but that happened again and again and our food was not correct. it's disappointing.
I ordered 2 single pulled pork platters as they are supposed to be for 1 person. I have ordered this many times recently and it always came with a roll on the side. The manager lied and said it was a mistake and when I asked her what she can do or correct this she yelled nothing! Then hung up. Very trashy and poor customer service by her. I paid $30 for 2 platters and had to buy additional food elsewhere. This was a snack not a meal. I order at this place monthly but I will not order here anymore due to this service and lies. Last time I ordered they did the same thing and I had it replaced no problem. They have lost my business for good and I will spread the word. This is why Dinosaur BBQ is much better.
Hostess was thoughtful and helpful. Waitress got the job done. My food was good tho my dining partner's meal ended up being comp'd since the batter was not thoroughly cooked. Restaurant even thoughtfully sent them home with another meal.
We had the opportunity to savor the menu and drinks on a Friday afternoon with my family. We were delighted with speed of service , food was delicious, although just finger food, was served hot and fresh. DISAPPOINT came quickly with a local woman yelling to the bartender for not getting her shots fast enough. She was serving food and making cocktails for other customers at that time. This abrasive yelling continued until she left us to caterer to this OUT OF CONTROL drunk local. We observed another customer look at her and she ask WHAT ARE YOU LOOKING AT! This was observed by a part owner of the bar, as we were told, and did nothing to fix the situation as he drank another shot with a beer chaser. You decide if the food is worth it.
Great food, awesome waitress! I can't remember her name but tonight (Nov 17th) was her final shift and LUCKY HER she got our table.....super nice and put up with our harassing! Would have been 5 stars but no Bullett or Four Roses AND no bitters.....although I guess a BBQ joint isn't big on bourbon? Food was great! Ok 4.5 stars.