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Bidra med feedbackThe delivery service at this restaurant is a complete joke. I placed an order for delivery at 7:15 pm and was initially told it would arrive in 30 minutes by 6:40 pm. However, by 8:00 pm I was informed that the driver was on his way and to give him 2 more minutes. By 8:30 pm, I was told the food would be sent out immediately, but it took another 15 minutes to arrive at 8:55 pm, and it was stone cold. This was the second time I experienced this same frustrating scenario. I definitely won't be using their delivery service again.
VILE! unbelievably bad. I went to pick up an order from the restaurant, and this was my first time ordering from here. I should have turned around and walked back to my car as soon as I walked through the front door.... the restaurant was empty, bar a group of men at the back having what looked like a family meal helping themselves to food from trays on a side table. Like a cheap buffet. The bar was empty and had no staff behind it at all. Of the two beer fridges, one was filled with random items like bulbs and cardboard boxes and the other had 4 bottles of bud and an empty ketchup bottle. There were flies on the bar, and there was a large basket filled with dirty washing (I assume aprons) just sitting there. Not a single member of staff came to greet me, so I wandered towards the back of the restaurant to get someone's attention. I wish I hadn't because as I got to the back end of the place there was a small room where one of the male members of staff was sat on the floor with two buckets.... one with clearly dirty water, and the other had suds on top and he was dunking the cutlery in the bucket..... this is how they clean their dishes!!!!?? Absolutely gross and mental. The manager was rude and dismissed me straight away, telling me to come back in half an hour. As I said, I should Have walked out and never returned there and then ...but I didn't. I came back collected my food, got home...took one look at it and lashed it all in the wheely bin outside. Money down the gutter, but a lesson learned....always check the MANY 1 star reviews on trust pilot before ordering food from a new place.
I have been aware of this restaurant for some time, but due to its distance from my location, I had not yet visited. However, they kindly allowed me to use my Taste card on a Saturday night, which was not necessary but greatly appreciated (Nicki was very helpful). The restaurant was empty, which may be more reflective of the quiet nature of Garston village. Once we received our order, we were pleasantly surprised. The fresh poppadoms, variety of dips, authentic Indian curries, and side dishes were all delicious. Nicki offered to customize the spice level and flavor of any dish, although we found them to be fantastic as they were. I highly recommend this restaurant as a truly authentic Indian dining experience, away from the more expensive options in the city center. Do not let negative reviews deter you, as they seem to be more related to delivery issues rather than the quality of the food itself.
We were made so welcome at Spice Brasserie. A lovely family run restaurant with delicious food at great prices. Highly recommend.
We have been to this restaurant several times and it is our favorite spot for family celebrations. The restaurant is very clean and the food is delicious. It is a true family-run establishment. The best part is that you can bring your own wine! We are planning to go there soon to celebrate a special birthday with my wife and kids. Really looking forward to it. Just a tip: avoid parking in the Lidl car park as you may get a ticket. Instead, park outside the Post office.