El Pollo Loco - Livermore

Food was not terrible but not very good either. I did get there close to closing, however, you should still get good food.

The evening of my visit was quite busy for them, yet the team there maintained their friendliness and were as prompt as possible. Alfonso, one of the staff members, assisted me with my order. Despite my lack of the correct coupon, he made the extra effort to locate one that applied to my purchase. Although clearly swamped, he never let his smile falter and dedicated time to support me.

Super friendly service in the drive thru tonight!! So friendly and quick with our order! Even offered FRESH guac! Good was amazing! Will definitely visit this location again! Thanks Alfonso!!! Best customer service !!!

The chicken was great really tender ? and well done love it ! Service was so quick I would dine in again here ... Great pollo loco for Livermore

Yesterday I went and ordered a family meal on line I ordered a extra mash potatoes and when I came I to pick up my order the 2 guys working were rude I was checking my order and one of them said don’t worry everything is there so I instantly notice that there was no sauces so I asked one of the guys if I could get some sauce and he gave me a look by the way he was handling raw chicken and dint even wash his hands when he gave me the sauce but my surprise was when I got home there was no gray at all and there was only one mash potatoes