Sonic Drive-in - Little Elm

The Tuesdays special of 1/2 price sonic burger when ordering through the app is great if they can get the app to work. I tried not less than 10 times to place the order with zero luck. So I pressed the red button, told them the problem and got the following answer yes, sometimes the app screws around this time. He offered to honor the 1/2 price drink offer, but they could not honor the Burger offer. I use the Sonic app all the time with other sonics and this is the first time I ever had a problem with it. asks me if it's just this sonic. very, very unhappy customer.

Today i was at the restaurant to pick up my food. After waiting for 10 min, i was informed that their receipt machine is not working and they were asking what i ordered. Everyone of the staff at the restaurant was running around serving at lease 10 cars at that time. Every single staff was running around and keep apologizing to every customers. I have to give them 5 stars because of their great attitude at the most stressful time.

Must stop on the 423. We are greeted with a smile and hot food every time we stop in to our local Sonic. Oh and the new Oreo/Reese shake is an absolute Must!

Disappointed. Food quality was not good, stale bun and my order was incorrect. The only good thing was that I was able to get my money back.

This is one of the worst Sonics I've been to I used to live in Oakcliff..Food is always cold and order is wrong every time. Charged me for chili on a burger that I didn't get, put mayo on a burger that I asked for ketchup only charged me again for a side of chili that I didn't get. This is what happens when you have a bunch of teens in customer service with no management.