Appalachian Brewing Company - Lititz

I have visited ABC many times over the years and our family 's recent visit was just down right disturbing!!! Understandable the day before Labor Day, they were very busy so no fault to the VERY YOUNG server we had. It took a long time to even get drinks to our table, again understandable they were very busy. The drink server didn 't know the difference between a wheat ale and a darker beer. My daughter 's mother n law ordered a burger... This is where it got disturbing!! She ordered her burger medium rare.... the burger looked like it was seared on both sides for a enough to brown it and wasn 't even bleeding it was SOOOOO RARE!!! She kindly asked to have another burger cooked to her preference. UNBELIEVABLY they took her burger back, threw the SAME burger back on the grill and all bit burned it to well done. We know this for a fact because she cut her burger in half to eat it initially. They put another piece of cheese on it and called it done. I 'm no good expert but that is just so wrong in so many ways!!! No manager ever came out to rectify the first burger being done so poorly. As a matter of fact after the second attempt NO MANAGER EVER came to our table to investigate the issue. On to the drinks, again.... My son ordered a GINGER BEER and was brought a REGULAR ginger ale soda. That was the first one he ordered and with no complaint, he just drank it. Myself and my son ordered another GINGER BEER and was brought out ANOTHER SET of REGULAR GINGER ALE...... STILL NO REMORSE from any manager or any other staff other than the poor young man who seemed VERY NEW to the serving industry. For an upscale Bar menu style restaurant, this was just down right unacceptable for these few issues we had, not to get into other issues we had in this outing... NOT A GOOD EXPERIENCE at this fine establishment, so we thought it to be over the years of going there. We all have bad days and not always a PERFECT experience at a restaurant, but this just left us all with no desire to ever revisit. One more side note, the last couple times I left no review because the experience has been declining and this time out the fork in it, no pun intended

Overall the food was good and the service and atmosphere were great Food: 3 Service: 5 Atmosphere: 5

Great time had by all Food: 5 Service: 5 Atmosphere: 5

I love this place. We go here everything I am in lititz. Today I just stopped in to get their berch beer. Which is to die for. Swordfish is surprisingly good last time I got it. Food: 5 Service: 4 Atmosphere: 5

Absolutely amazing was the food not only incredible, but also the presentation was on the point! Nice plate and the taste was amazing. The price for what you get is a bargain and I can eat a lot to say that. Perfect place for a date or to hang with friends. The cooks really do the gentlemen work and the food can only be described and heavy? 10/10 would recommend.