Jack In The Box - Lincoln

Three times in a row they got my order wrong. Always missing items. Visits were months apart. The food is standard for the franchise, the service is bad

No stars is what I would prefer to give, but Yelp doesn 't allow that ...Order taken adequately. Given cups for drinks. Turn to our left to discover lobby drink machine completely inoperative. Wait at counter to report this. Manager walks by tells counter girl, who is also covering a lengthy drive through line, find out what they want . Twice. Once we were able to tell the counter girl this, she acted surprised, and took our drink orders. Our drinks took more than 5 minutes to be returned to us, probably because the poor counter/drive through girl was so busy without managerial support. While waiting for drinks, observed burger, fries, tacos on counter waiting for other items. For well over 5 minutes. Getting cold and congealed. Once we finally received our order, everything was cold. When we returned tacos as cold and chewy, a MANAGER told us well there is a timer . No apology. Though they did remake the tacos, the replacements were undercooked, and marginally better than the originals. Worst Jack in the Box experience ever, and I have been a customer since the mid-70 's. Shame on you for allowing this experience. By the way, while we were in the dining room for a lengthy time due to slow service, NO ONE came out to check the inoperative drink machine.

I stopped for a quick bite between shopping. I just ordered a little Jr Bacon the value fries. I 'm not the kind to nitpick at all, but for whatever reason I got quite a few very small, super crisp ones and a lot of ones under a 1/2 inch.No big deal but I NEVER eat fast food and it was disappointing for my cheat meal. I walked in and the girl who helped me at the window happened to come up front to help me again. She was VERY sweet immediately said We 'll remake them for you! WITH A SMILE ?(Makes all the difference!)I stopped to tell her manager as I left. Not all jobs are easy. Many service jobs come with dealing with unpleasant people often. Someone who brings such a sincere smile to work has a better day, I promise you!If you 're going to do a job, do it well. This very lovely young gal is DOING IT WITH EXCELLENCE.Thank you!

The food has not been boiled badly, but as its only 24 hours drive thru in lincoln it should maintain these standards. unfortunately not, and if they are open, they can sometimes wait 2 hours to get their food. the only reason I waited was because I stuck between two cars. they are not open 24 hours most. they have to change their hours for wrong advertising. I'm working until 3 o'clock, but I'm probably not his best anyway?

Not actually open despite saying 24 hours. They should update or put some notice if they are going to be closing at nights. Drove all the way down here and now have to go all the way to rooseville or have wasted the last hour+ of time.