Pizza Express - Lincoln

We went to this Pizza Express for dinner on a Saturday night. The food was the standard Pizza Express offering. The biggest problem with this restaurant is the location as, in the evening, the streets are not very pleasant due to the rowdy drinkers visiting the many nearby clubs and pubs. We were happy to get away quickly after our dinner.

We were seated outdoors and then left unattended. I had to go inside and interrupt the waiter's conversation to let him know we were ready to order. Despite placing our order, we waited over 30 minutes for our meal. Once again, I had to go inside and search for the waiter, only to find out that our order had not been sent to the chef. After spending 45 minutes there, we ended up leaving without receiving any food. The service was terrible from a waiter who seemed indifferent to our experience.

This was our first visit here, a friend had given us a voucher for Christmas so we opted to visit for my husbands birthday. We were sat opposite the kitchen which was cool but very noisy with people going past all the time. The menu felt limited and expensive, additional items on a pizza for £2.50 is outrageous. The food that we had was nice but we feel better value, choice and atmosphere at prezzo. The staff were friendly and helpful, helped us with the app when we had questions.

Brilliant food brilliant service, imogen served us, she was absolutely brilliant no fault in her what so ever helpful friendly, couldn't do enough for us, overall brilliant experience !!

Popped into pizza express whilst out shopping with the family, can't complain about the pizza, it was exactly as described. I noticed those making the food had hats on but no hair nets were used, I'd actually mentioned to my husband about the lady making pizza and how long her hair was down her back. My son ordered a pudding and found an extremely long hair in it! They did bring him a fresh one and take it off the bill but that's not the point. I noticed another employee had a beard snood on, what is the point in that if nobody wears a hair net to keep hair out of the food. One other issue was the gentleman making the pizza was helping himself to the tomatoes, he grabbed a handful, lobbed them in his mouth and then carried on making peoples pizza, his hand definitely came into contact with his mouth, he then carried on making someone's pizza without any gloves on. I had already eaten by then, if I hadn't I would have asked to cancel my order and left. Can't fault the guy who served us, he was very pleasant, (I'm sure they all are) I just think they are lacking in food hygiene/safety. Unfortunately I will not be back, there are far nicer places to eat in Lincoln.