Subway - Leander

I recently visited this Subway location on Bagdad and decided to try their Cheese Steak sandwich. The decision to dine at this particular Subway was impromptu, and in hindsight, I regret not checking the restaurant ratings beforehand. The concept of a Cheese Steak sandwich from a fast-food chain like Subway did give me pause initially.Upon ordering the Cheese Steak sandwich, my skepticism grew. The service I received was lackluster, to say the least. When inquiring about the types of peppers available for my sandwich, the staff member seemed disinterested and only reluctantly mentioned green peppers after my persistent questioning of the “type of peppers.”This lack of attentiveness and customer service was disappointing.The sandwich itself failed to impress. The flavors were lackluster, and the overall quality left much to be desired. In retrospect, opting for a pizza from Marco’s next door would likely have been a more satisfying choice. Additionally, the 12-inch cookie that I had hoped to enjoy was unavailable due to issues with stocking it in-store.Furthermore, I decided to sample the 12-inch pretzel offered at Subway, only to find it equally unappetizing. To make matters worse, they don’t offer cheese for the pretzel only mustard as an accompaniment.In conclusion, my experience at this particular Subway location was subpar. The underwhelming sandwich coupled with poor service leaves me with no desire to return. I would rate this experience with just one star, noting only the cleanliness of the tables and floors in the lobby as a positive aspect.

I doordash during my free time and my experience there was very unpleasant. I’m a very patient and realistic person. Right when I walked in, the lady looked at me and saw that I was holding my phone so she said “I’m working on your order right now but we’ve been very busy so give me a minute”. She never asked me for the order name and when I tried to say that I would be back, she completely ignored me. I sat down and watched people come after me. One girl sat down and once the lady was done making the order she asked the girl that came in AFTER me if she was waiting for a pickup order. She never once acknowledged me. I ended up waiting 20+ minutes for them to never acknowledge or speak to me. I will never be going to this location due to the lack of customer service and human decency.

Every time we have ordered, our items have been incorrect or forgotten, making the experience unpleasant. The employees are impolite and unhelpful. We hope that better management will be implemented in the future. we will not be going back.

The guy working there didn't acknowledge that we were there to order. He just kept preparing to go orders, and we finally decided to leave.

This place only takes card, I understand during the pandemic. But come on still only card smh.