Subway - Leander

Don't go here. Always one stoner doing your sandwich slow as possible while another is sitting in the back doing random stuff. And always clueless how to add up your order, and need two of their braincells to do it. That's the only time the other stoner actually emerges from the back.

Proceed with caution at this Subway! Picture this: one guy behind the counter, wearing a sandwich artist hat and a grimace, who's more interested in sharing his aches and pains than crafting your lunch. Meanwhile, the supposed manager is doodling on a whiteboard, oblivious to the chaos unfolding. After a 20-minute wait I finally ordered, only to discover when I arrived home that my spouse's sandwich has gone on a secret mission with another customer. Cue the sandwich swaparoo! ?? Props for the refund, but presentation? Let's just say, it wasn't winning any beauty contests.

I came in Tuesday, February 13th at 5 pm. Upon arrival, I noticed an employee shift change happening. The 2 employees leaving, a guy and a girl, were annoyed that they had to stay later. The young guy coming in was actually pulled from another location by the manager of the store to come work there. The 2 employees there prior did not restock, clean, or anything. The young guy there, Luis, did his job perfect to the best of his ability under the conditions he walked into. He was very professional and polite! Management needs to address this situation with the 2 previous employees. There was no ice, veggies not restocked, bathroom was nasty, and drink area was appalling. Luis needs a raise or moved to management! I don't know this kid but how he handled himself, showed amazing work ethic. I would have left or been visually angry if I was in his position. He just had a smile on his face and was positive the entire time. Simply amazing!

Went to pick up our food that we ordered online today, but was told a doordash driver took the order. They wouldn't remake the order or give a refund. Ridiculous!

I went in to order sandwich to take to granddaughter at HS. Was told I'd have to wait because the THREE employees there had to catch up with online orders. I asked how long a wait because I was on a tight schedule and I could go someplace else. One employee said he'd make my sandwich. If I hadn't been made to feel I was interfering, I'd have gotten a sandwich for myself. I've been in retail/ customer service for 54 years and this has NEVER been acceptable. Why are online orders more important than walk ins? I won't be going back there. If she wants me to bring her food in future, there are many many places to choose from.