Pilot Travel Center - Lake Havasu City

The manager here coughed loudly and made a weird comment while *running away* from me when I walked in the store. Then when I was walking out he legit *hid from me* behind the register like a child. The employee next to him stood there like a normalhuman and even smiled. I have respiratory infection but I was wearing a mask so I wouldnt get the employees sick. Manager waskind of rude honestly. I wish I hadn't already bought gas here.

As a truck driver I appreciate truck stops like these especially in the summer time. The only problem with this truck stop like many others is the fuel pump problem, you guys have to hire someone to monitor the fuel pump frequency as far as traffic isconcerned. Not only is the parking lot compact(Has room to expand) the pump is the only way out you could wait for up to 30minutes to get fuel.

All truck drivers should be cautious about their rewards points. Every time I refill here, I notice that my points are not accurately credited. When I inquired about it, I was only given 1.70 points for 133 gallons. The cashier's name was Travis.

This company makes millions of dollars each year yet the restroom is filthy, and the exterior is in poor condition. The roof lights aren't functioning properly, and there are service issues as well. Additionally, the windshield washer buckets outside are empty. It’s disappointing to see such neglect.

Hello! We're on our way to North Carolina and wanted to express our gratitude to the gentleman we met this morning. He provided excellent customer service. We'll be on the road twice today. Thank you!