Dairy Queen (treat) - Lackawanna

By far the worst experience. My friend and I never go to DQ we wanted to get a treat without our kids while we were out. Well we stopped here and from the moment I walked up too place a order I just knew. The girl who was about 16 years old was plan out rude and felt entitled to the point of telling my friend she was fat without saying it. Long story short she ordered a“small” cone $3.80 twist with chocolate sprinkles was not the order she received . She received chocolate ice cream with chocolate sprinkles she took two bites and realized it was wrong. She went up to entitled 16 year old who said I’m sorry you ate more than half the ice cream I can’t take it back, but you can buy a new one. I’m sorry but that’s on DQ for making it wrong no matter how many bites were taken… never going there AGAIN I’d give that whole night staff a 0 if I could.

Stopped in this afternoon 7/15/23 ordered 2 medium 1 small cone. The cones were all the same size. Not worth it.

Needed to get the Buster Bars!!!! ? There was only one couple in line in front of me so I had a very little wait time to place my order. The window to the left is where you place your order and pay for it. The window to the right is where you get your order. Buster Bars are pre-made and packaged but so very good. The staff is extremely friendly attentive and quick to fill your order. The ones waiting to receive their orders before me had very little wait time too. Definitely will be stopping again soon.

It's always a sad day when the small DQ's close. You know we're getting close to our grey winters.

Staff is always courteous and helpful, the line always moves quite fast. The store always seems to be clean and well kept.