Jimmy John's - La Verne

Dropped by a while back, not impressed with the staff’s zombie look or lack of expression, their free-smell sign doesn’t help, only comes across patronizing. The touch and feel pales in comparison with their competitor JM.

Great fresh sandwiches, speedy service, and great customer service! Absolutely love there Italian Night Club sandwich. Their bread and ingredients are always fresh and delicious. Definitely recommend eating here.

SATURDAY afternoon and I stopped in for a quick sandwich and they are out of bread!? Told I must wait 10-15 minutes! And then they asked me if I wanted to leave a tip!!!For a sandwich shop that's only business is making sandwiches, if you are out of bread, you aren't you out of business?

YOU NEVER GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION!Unfortunately, the first impression of Jimmy John's in La Verne, CA was very poor. The person taking orders was cold, unfriendly, and had an expression on her face that was as unwelcoming as the iceberg lettuce she put on my sandwich. When I placed my order, there was no one in front of me and no one waiting behind me. However, the person who took my order seemed indifferent and uninvolved. The way she represented the company gave me the impression that she did not enjoy her job.After I got my order, I went back to the counter and asked for the sandwich to be cut in half. While holding the large cutting knife in her hand she walked to the counter, refused to cut the sandwich, then still carrying the cutting knife, walked over to a different section and handed me a plastic knife. Incredible. I wasn't impressed with Jimmy John's during my first visit due to their below-par service and the unfriendliness of the server. Displeased with my experience, I decided to return and requested to speak to the manager. I spoke to Taylor and Eric as the manager was unavailable. They apologized for my negative experience.Sad to say the first impression of Jimmy John's was already set, but maybe a better impression could have been made if someone else had waited on me.JS

The best restroom I've been in.Oh yeah my sandwich was great too!