Pizza Hut - La Vergne

Pizza was terrible, too much garlic and very salty. Our breadsticks weren't even sliced and out cinnamon sticks had NO cinnamon. REAL DISAPOINTMENT don't recommend and won't be ordering from here again.

I wish there was a No star review !!! This site is THE ABSOLUTE WORST on customer service!! I called the store manager to report her driver was a half hour late, and she was the rudest B& I 've ever talked to!!! They lost a great customer and she 's very lucky that I don 't come up there and make her a famous on Worldstar!!!

ABSOLUTELY THE WORST PIZZA HUT EVER! 4/13/19 VISIT -Order:2 pastas and Cinamon rolls I placed an order and waited in the drive through, came in several times in to the store front and not once was I greeted or did anybody come to the front until about an 1 hr and 15 minutes after waiting. After 1 hour and 35 minutes my order was ready. Get this, the pastas I ordered had no sauce on them! NO SAUCE!!! It was plain pasta with sprinkled cheese on it. I walked out with an order of cinnamon buns for a family dinner of four. 4/25 VISIT -Order:2 pastas When I came to pick up the order the employee stated they had confused my meaty marinara pasta with a meaty pzone. She offered to remake the pasta or I could take the order as it was. My kids where starving and I decided to take the pzone. 5/3 VISIT -Order: 2 pzones Picked up my order and made the mistake of not checking my order before leaving. Came home and I open up one NOT fully cooked pzone!!!!!!!!!! Called to request a refund and I'm told by the manager Adrien that he can either remake it or issue a credit but he CAN NOT do refunds on cards.On top of that he called me a liar for saying it wasn't fully cooked (see picture attached). My receipt clearly states no refunds after 7 days. I requested a refund less than 30 minutes after I paid for the order. I work in the customer service field and I'm very patient and empathetic but the bad service at this specific establishment is absolutely ridiculous and unprofessional and corporate needs to intervene immediately! I will be calling my bank to dispute the charge and I will be calling corporate to file a formal complaint. Update: Called corporate to file a complaint and I'm waiting to speak to the regional manager.

They are unprofessional they hung up on me 3 times and put me on hold more than 4 times because they didn't want to accept the fact they messed up my order i pre paid with my card and they delivered to the WRONG ADDRESS and i clearly told them the right one i was called by two different numbers one telling me they were going to send one out and then later another one saying that they are not going to send anything at all they ignored me because they didn't want to hear what i had to say they are rude and i kept a calm tone the whole Time they said the money would be returned and i would like to speak with the manager but they won't even answer my calls very low place

Not a single good thing to say about this place. My fiancé went in one time because he couldn't get anyone on the phone. When he got there, all the employees were in the office laughing and not paying attention to customers. The whole time the phones were ringing off the hook with no answers. Lady behind him finally yelled to the employees and one girl came out and acted like she was being inconvenienced and interrupted. Next time we tried to order, we wanted the $10 dinner box but they were out. So we asked for a personal pan pizza and breadsticks. Said they were out of breadsticks so we asked for cinnamon sticks. Surprisingly enough they claimed to be out of those too. Worst part is they still made him buy something else or they wouldn't deliver because the price was below $10.