O'charley's Restaurant Bar - Knoxville

Their app is completely unhelpful! The food is generally good, but when picking up your order, make sure to check it to avoid an extra trip. I don't dine in, so I can't comment on the atmosphere. If you purchase gift cards, opt for a physical card instead of an E-card. Adding E-cards to their app, which is truly awful, is a frustrating experience!

I had a wonderful dinner experience. My steak was slightly undercooked at first, but the staff quickly addressed the issue and provided me with fresh sides. The server was friendly and incredibly accommodating.

On April 21, 2024, we had a party of 15, and our waitress, Lakida, was outstanding! She provided excellent service from beginning to end.

I wouldn't recommend the meatloaf or the country fried steak, as they tasted like something you'd find in a frozen meal. However, everything else was enjoyable.

Brandy provided an exceptional experience! Despite having a large group, our needs were met with ease. The chicken strips were outstanding, and the portions were generous. The food was served hot and tasted incredible. The hostess, Trena, made us feel right at home. I truly loved this restaurant and will definitely make the trip across town just to dine here again!