Ho's - Knowsley

You haven't had a Chinese meal untill you've had hos absolutely beautiful

Always enjoy our visit. Food arrives quickly, piping hot and always delicious.

I was really disappointed last night when I went to Ho’s for tea with friends. Soup and starters were fine but the main meals were inedible. Far too much salt and crispy chicken hard enough to break your teeth. Manager was quite hostile when we complained. They did however not charge us for the main meal.

Booked are table 5 days ago arrived 10 mins early was told table not ready waited over half an hr totally unorganised chaos soup sent back like dish water full of grease main meal was lovely though staff rushed of their feet private party in situ and staff up the wall would not recommend for special occasion

I don’t usually do a negative review, but feel this warranted one! We Ordered a takeaway from Ho’s 6.10, I called the restaurant 8.10 as we’d still not had the food. The restaurant said it’d be another 1.10 (so 3hours for a takeaway) I asked how we cancel as this length of time was unreasonable she said we need to cancel it through just eat. I told her it wasn’t ordered via just eat but via food hub. She said oh yeah food hub, she said Ho’s can’t do a cancellation we need to get in touch with food hub that a refund would happen at sone point!? We’ve been on a webchat with foodhub for 20 minutes who have tried to call the restaurant to cancel the food order but they’re now not answering. Food hub have told us that it’s the restaurant who authorise any cancellations. So I’m bemused that having spoken to the restaurant to be told they can’t cancel to speak to the ordering agent to be told only the restaurant can authorise a refund. I appreciate it’s a busy night but 3 hours for a takeaway is ridiculous, if they’d advised on the website it’d take that long we would’ve gone elsewhere. We’re now struggling to get food at such a late hour. I’m so disappointed at this service the complete disinterest from the staff at the restaurant. Sadly I will not be ordering from here again.