Thruline Coffee - Kirkland

I meet up with my daughter there occasionally and we like it a lot.

Coffee is ok, I just had a medium drip. Flavor was good, but not a cup I am going out of my way for. Had a mtg. there, good place to sit and chat for a while. Staff were excellent.

Local coffee shop. Really nice staff. The tea is spectacular they use the brand Rishi which is amazing.

Good service, coffee and place to chill. Whipped up a nice cortado. Just missing pastries.

We have always loved this place, the coffee and food. However, today I had the worst cappuccino I can ever remember. I order a VERY dry cappuccino eith a little sugar. When I saw it there was a limp thin foam on the top. I said I ordered a very dry one, what happened? She was very defensive (younger generation) and I had to seem to EXPLAIN what a dry cappuccino was. Instead of saying, I am so sorry, let me make it right. , she gave me an attitude and started to make some foam. I told her my daughter was a batista and I am one (almost) and suggested a better way to get a nice thick dense foam She DID NOT like or accept it. She asked if I just wanted more foam and said, that would be just great. Instead she made me a new one and it still wasn 't really dry, forgot the sugar and it was watery and just plain horrible. I wondered, because of her attitude, if it was on purpose. I wondered because of her sort of snarky attitude. If she was my daughter, THAT wouldn 't have happened. If she was MY employee, she would have been 'talked to or fired! Not great customer service from HER. Disappointing because that is unusual there. Put a damper on my morning coffee event but I am putting the lid on it and going forth! I just won 't have her ever make my cappuccino, again!!