Orient Flame - Kingston upon Thames

Worst takeaway ever totally burnt but somehow cold at the same time bizarre customer service non existent really disappointing.

My bad today (22/03/2022) I have ordered food from this place today (thru uber eat), delivery time at time order was 20-35 minutes and that is one of the prime reason for ordering. After 35 minutes over called the restaurant and the person who took the phone was not at all interested in answering or attending the customer concern he simply says "Food is ready and waiting for Uber person to collect and he has no idea what time it will get delivered !!! What a way to treat a customer such irresponsible arrogant behaviour then i read other reviews and lot others are similar experience Please avoid this restaurant at any cost Prash

Food arrived late, cold, missing items and leaking containers. Called restaurant who were not interested. Won't be ordering from here ever again.

Order was 35mins late and driver initially rude and then started abusing and threatening physical harm. Avoid at all costs and for your own safety. Spoke to restaurant but no response.

Food was absolutely delicious. Best Chinese in Kingston! I cannot recommend this place enough. Our new favourite