Bostons Diner - Kettering

The food was delivered late, cold, and with missing items. When I contacted the restaurant to address the issue, I was met with a very rude and sarcastic response, “so what do you want us to do about it then!!” I have been a loyal customer of Bostons for a long time, but I will never use them again after this experience.

The calzone and burgers at this restaurant are absolutely fantastic, with generous portions that make it an easy choice for Kettering's kebab house selection. The website is also quite impressive.

I had a terrible experience at Boston's Dinner. I ordered a family meal for everyone through the app, selecting a chili sauce for my cheese and chips, and a mixed meats with chips with different sauces. I requested in the comments that only garlic sauce be put on top of the cheese and chips. However, when the order arrived, the chili sauce was added to the cheese and chips instead of the mixed meats. My children don't like spicy food, so I called Boston's Dinner to explain the mistake. They admitted they had assumed the chili sauce was meant for the cheese and chips. They refused to swap the chips and I had to pay for new ones for my children. The customer service was awful and the lady on the phone was not polite at all.

Delivery arrived and wasn’t quite what I had ordered. To which I was told I was a C@@t and it was my fault. I tried to speak to the kitchen but a poor response. Very poor customer service but hay ho

Don't order kebabs if you're not VERY hungry when they first opened my wife and I stopped eating un as we could never finish the meals and felt ashamed for leaving so much now we order deliveries online which arrive promptly EVERY TIME what we don't eat gets finished the next day. their steaks and burgers are also a meal and a half