Gino's - KENOVA

The food I received was poorly prepared; everything felt hastily thrown together. When I inquired about a phone number to reach the home office and file a complaint about Sabrina, she told me I was wasting my time and that there was no one above them to contact. It seems this place has really declined since the new owner took over.

The food and service were excellent, but the dining area is quite run-down and could use some improvements. A fresh coat of paint would make a significant difference, and it seems like a thorough cleaning is overdue as well.

The older bald man at the counter seemed completely uninterested in taking my order. He was too busy typing on the computer and chatting with a coworker about leaving in half an hour. I drove out of my way to get food for my family but ended up just standing there waiting. Ultimately, I decided to leave. Perhaps the register should be managed by more professional staff.

I guess you would say the waiter at the window jokes and memories where made a trully, deserved 5 stars

We love Gino's and eat there often. The wings are the BEST around!!