Prezzano's Pizzeria Of New York

First time ordering from here pizzas were delivered hot were so good. Awesome crust!

I have been here several times over the last few months at lunch time which seems to be less crowded. Please is clean and the service is good. It has an industrial feel to it, not a warm environment as one would expect in an Italian pizzeria. I have never seen an industrial looking Italian eatery in Italy except in Rome 's train station. Lol! However, it takes on the modern midtown vib. That 's ok. I would say the pizzas are average for the area. I have had three different ones. The pizza they serve don 't look anything like the ones in the many pictures from the business owner . I 'm sure those pizza were made by the in-house staff. So why don 't they serve the same to their customers? Guess the owners will have to answer that. Is it that the owners don 't make the pizzas, did not adequately train the staff, show one thing and serve the other? This practice seems to play out with other eateries across Atlanta as well as elsewhere. Whenever I see too many food pictures by business owners I am very suspicious of the place. Maybe it 's just me.... If the owner replies with an intelligent response, maybe me and friends will give it another try. And I don 't like the current on record 80 health inspection score. That is unsatisfactory for any restaurant where the owners are actively engaged in the business. Why no re-inspection to fix violations?

This place is never opened. In the beginning I would come often for pizza, I told all my friends, but now this is the 3rd visit and the 3rd day and “closed” I guess it’s over and I must find a good pizza place that is open on a consistent basis.

I ordered from them via UberEats several nights ago and had a terrible experience. I ordered their White Pizza, which is supposed to come with mozzarella, ricotta, provolone and romano (it 's not just a pizza without tomato sauce, it 's an actual menu item of a specialized pizza). In the special instructions, I asked them to add pepperoni and onion. It 's an hour delivery time (understandable, I live in Woodstock). So I was so excited and hungry when it finally arrived. I open the box only to discover that it is a regular pepperoni and onion pizza (with tomato sauce). So not at all a White Pizza. I 'm allergic to tomatoes, so while the rest of my family could enjoy their pizza (which looked good), I had no food to eat. I let UberEats know and then I placed a second order with Prezzano 's, basically duplicating my original White Pizza order. After the order went through, I called the restaurant and spoke to a Laura (who said she was one of the managers). I told her what happened with my first order and she said she would personally ensure that I get the correct pizza this time. I wait another hour. I 'm a nursing mother, so I 'm starving all the time. By now, it 's been over 2 hours and I finally get the second pizza. I open the box only to discover the most pathetic looking pizza I have ever seen. It was completely dried out and although there was no tomato sauce this time, it still was not a White Pizza. It was just a pizza without tomato sauce. There was no ricotta, no provolone, no romano in fact, there was barely any mozzarella! I took a bite when I first opened it, praying that maybe it is a magic pizza and all the cheeses are just hidden and will come oozing out. But no such luck....it tasted as awful as it looked. I called the restaurant and let them know what happened and asked how they plan to make this up to their customer. I placed two orders, both of them were wrong, and I ended up with no dinner. The next day, I get an email from Claire Brown, the General Manager. She asked me what happened and I relayed the fiasco from the night before. I sent her the pictures of the second pizza (I didn 't even take pictures of the first pizza since Uber didn 't require it, so I stupidly forgot). Instead of taking ownership that it was not at all their White Pizza, she replied that It does look like the pizza has less ricotta and cheese than normal but that it was Uber 's fault that the pizza was cold. Her solution was to give me a free pizza if I ever dine there (which I never do they are nowhere near me). I responded back by saying that there was NO ricotta (not less ricotta), and none of the other cheeses that are supposed to comprise their White Pizza. And again, there was barely any mozzarella. It was basically just triangles of dried out crust with a shred of mozzarella on it. Also, it was not Uber 's fault that the pizza was dried out and cold. I 've ordered from their several times and that has never happened to me; furthermore, Laura (the manager the night before) told me on the phone that night that they had the pizza sitting out on their heater. I tracked and spoke with Uber. Their driver was right on time when she was called. The restaurant put out the pizza way too soon and had it sitting out, drying up and getting cold. Claire took no responsibility for this and she conveniently glazed over the fact that for the second time in a row, they failed to give me what I ordered a White Pizza. And after having two incorrect pizzas from them (one of them so awful it was inedible), her solution is to give me a free pizza? As if I 'd order another pizza from them! What she SHOULD have done was to email or mail me some kind of coupon that I could use that was good for any food I would choose to order (not a pizza). That way, the onus is not on me to have to trek out to their restaurant, nor am I forced to order a food item that they can 't make properly. I declined her paltry offer. I would have given them 1 star, but my family 's pizza w

Best pie I ever had in my life. If I could give 10 stars I would.