Chipotle Mexican Grill - Kennesaw

Went here today it was not been in a while but was put off by the attitude from the staff when I asked to get one more burrito. It was nut busy and only customers there but was rushed so they can do nothing. If you don?t know why there is additional hours available of a better raise. Lower sales affects that and this is simple math.

Wow! Favorite chipotle I've been too, she had to lean on it to get it closed! Very hefty portions, clean, nice staff. Ingredients were fresh out of the kitchen at 3:30pm so not just because it was during rush. Grade A!

I have always loved this place and it's been about 6 years since I visited one before my most recent visit. It definitely wasn't as good as I remembered it was and was quite disappointed.

Love chipotle and hate to even write this. The past month i?ve ordered the same bowl and my roomate orders the same burrito each time, and we have gotten food poisoning each time. bowls have been barely half full, very soggy and covered in spinach?? I did not know you guys put spinach in bowls and the spices are so weird now. I can?t tell if you guys changed recipes for what you use to season your meat but it?s not what it used to be :

It took about 10 minutes for us to be acknowledged. There was no line and there were at least 6 8 employees so there's no excuse. They we're avoiding eye contact and acted as if we didn't exist. One employee was cleaning the line in front of us while we waited. The rice and beans had been sitting out on a counter and were no longer warm. The meat was cold like right out of the fridge cold. The warmest thing was the rice because it was recently mixed. I asked for white rice. Three large scoops of rice were put in one bow way more than the normal amount. I asked for less in the second. He initially put one small scoop in the second bowl and asked if that was enough. I asked him to add more but like a normal amount (Chipotle has standardized scoop amounts employees are taught). He also slapped a massive amount of sour cream on a bowl. When I asked for light sour cream on the second bowl, he gave a more normal amount (that's still not light though). I asked for a half a scoop of the medium (green) salsa and was given a heaping scoop. I didn't want all that spice right now. It took forever to go through the line. We wanted to walk out but didn't want to leave them with food waste. It took over 20 minutes to check out with 2 simple bowls. I work in food service. I've worked for Chipotle. I know the standards Chipotle sets for their employees. I am empathetic to fellow food service employees. This in mind, this was not acceptable. It was not to standard. It was well below. Highly recommend going to a different location or checking out Moe's. They have better queso anyway.