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Bidra med feedbackThis is one of the best tropical smoothie I’ve ever been to even if they are busy they try there hardiest to get your food and smoothies out to you as fast as possible
Incredible service. They handle all customers as should and always have a smile on their face.
Very badly trained staff. Three smoothies ordered. In a few minutes. Waited 20 minutes for the others 2 without reason or excuse. Go to another place if you want a smoothie.
The Abacoa location of Tropical Smoothie Cafe is absolutely terrible! The service is EXTREMELY slow (10 minutes for two smoothies) despite there being almost no crowd. In addition, the drink I ordered, Mocha Madness, was disgusting it was bitter and filled with chunks of ice. In hindsight, I should have ordered a fruit based smoothie, but it is not much to expect that every drink on the menu must be prepared properly.
If I can give them no stars, I would. I understand nobody is perfect and orders get messed up. They saturated our wraps with so much dressing and sauce they were inedible. I ordered chicken quesadillas and the the preparer did not have the care to cut them. Like I said nobody is perfect, but at least make an effort to make it right. They blamed Uber eats for the way they were prepared. Last I checked, Uber just picks up the bags. This store sucks.