Pizza Hut - Jackson

I'm not really sure why this place is rated so well. we went in and this place was absolutely empty. that should have been a sign for us. my man ordered a meatball sandwich and I ordered chicken alfredo. the sauces tasted like generic jarred sauces, and the flesh tasted as if it were frozen, not fresh. it seems that people have taken a note of the name and lost on the way to lost pizza. do the same.

I called to put one command for the execution, and the lady said it was late then hanged on me without saying, bye I must say she was rude

I don't like the calzone or pizza, but the desserts are great

They’re very rude , they said hold on , and as I waited 5 mins , they hung up . It took me three times calling back to get an answer . Then as I started placing my order she started talking to the employer and put the phone done without saying hold on . They need new management or better training !

I don’t even usually take the time to write reviews, but this experience was absolutely DESPICABLE. I have been eating Pizza Hut for years and it was really disappointing to receive such poor customer service. Myself and a friend ordered pizza over the phone and received it over an hour late. When calling and complaining about this because it was definitely not acceptable, all the STORE MANAGER did was apologize for the inconvenience and offered nothing in place of it. When the pizza finally did make it to our location, we only had a $100 bill to pay for it. We did not know that they don’t accept those bills. Instead of just letting us have the simple order (a pizza and a cookie pizza) they took it back to the restaurant. I couldn’t believe this happened, so of course we called the restaurant. The STORE MANAGER was very rude again. I asked him what he was going to do about this, and he kept apologizing. He then proceeded to tell me if I wanted my order to come get it from the store. This was the worse experience in customer service and it discourages me from purchasing pizza from Pizza Hut. The location is the Pizza Hut located in Maywood Mart in Jackson, MS.