Dairy Queen Grill Chill - Jackson

It took awhile to get thru the drive thru, nothing different than any where else. I got my food from a young lady that looked as if she had not stopped in many hours. No problem there, but then I drove away and opened the box. I ordered the 4 pcs chicken strip basket w/ fries gravy. What I got for my $9 was 3 1/2 strips, a pcs of toast, unheated gravy a few fries. The gravy tasted like cold mashed potatoes. Nothing was hot or worth my money. Dairy queen we must part ways as of now. I don't work all the time just to get ripped off over some gravy a few fries. I'm not arguing with someone that thought giving me this was ok.

This place has really gone down hill. The younger staff members are always playing and joking around which is why it takes so long for items that are fast to make. The food is always over cooked and never taste fresh. The blizzards are never made correctly and for some reason, i always receive vanilla icecream with candy dust even though i pay the increased prices including paying for extra candy every time. Never worth the price. I go to Wendys more often these days.

My little boy and myself stopped by for some ice cream. They were super nice and all of them talked to my little boy and just made us feel really welcome! Was there around 2:45 on April 18, 2022

I actually felt sorry for the three workers that were doing their best to keep everything going, during lunch hour. The young lady, Kristen, was taking orders at the inside counter and the drive through window, along with making shakes, sundaes, and ice cream cones. There was only one young man doing all the cooking, and another young man keeping the trash emptied, wiping off tables, mopping, the floor, and taking orders out to the dine in customers. This young man always had on plastic gloves when he took food out to the customers. Some of the customers were so rude with their side eye comments and walked out. These customers didn't seem to get the fact that these three young people were doing the best that they could do, while remaining calm and professional at ALL times.

Just spent my lunch listening to a female employee loudly complaining about everything under the sun. And then when I couldn’t get ice from the drink machine and asked her for ice from the back, she argued with me about the lack of ice. Food was ok.Note: Pre Covid, this location was fantastic.