Chicken Express - Irving

Chicken was stale and hard thoroughly through. Waited a good while to get my order. At a time it wasnt very busy. Unacceptable quality. I've never had my spicy tenders this nasty and stale from chicken express before.

Cold pink chicken strips with the breading falling off, no rolls, cold gravy, cold mashed potatoes, cold mushy fried pickles and okra. Had to pay .50 +tax each for 1 ranch and 1 honey mustard. Tried to short me 2 drinks I paid for as well. Absolutelyhorrible, dinner and 30 in the trash. Rarely come here because it's expensive for my budget but will not be back. This locationhas gotten lazy.

Chicken tenders tasted like they had thin fish bones in it because of how dry it was when you would tear them apart. The pieces were extremely small, some even looked like they were rolled in a little ball and resembled nuggets. They charged for everysauce which I wasn?t charged for at another Chicken Express but I assume every one is different. I wouldn?t go here again, tooexpensive for the quality of food, or lack thereof.

I ordered spicy tenders and they gave me regular tenders (and spicy tenders are the only reason I come to chicken express) and when I came back with my receipt they said they can only give me 25% off. First restaurant I've seen that won't give you arefund or the food I actually ordered once I've come back, with my receipt! ????????

There was something wrong with the sweet tea. It tasted funny. Told the cashier and he just looked at me. Then a drive thru customer came in and said there was something wrong with it. Was given new cups. Then i told another cashier and he just lookedat me. I hope i dont get sick