L&l Hawaiian Barbecue - Irvine

Food is so small, definitely better L&L locations out there one star for being rude and laughing at another customer. the person at the front was indifferent and not eager to help me with my order but then they went out of their way to be rude to someone else so i will not shrug off the poor customer service.

It has been a while since I ordered from this place, I always order to go because the place just feels cramped and always warm inside. Customer service is always professional and they get your order out in a timely manner. I ordered the BBQ chicken mini and spam musubi. No complaints about the musubi, was fresh, hot, and the spam to rice ratio was good. They gave me a lot more chicken than I remembered for a mini but the chicken was dry and was warm. If I hadn't known better, I would think they reheated an old pile of chicken from the day before. Definitely not an experience that makes me want to come back anytime soon. I would prefer fresh chicken and less pieces than a pile of old meat reheated from the fridge.

Employees are great! Super helpful and willing to explain options. Dinged a star off the top because of embarrassing management. Big poster in the main lobby saying stay off your phones, only use them on breaks. How embarrassing! Treat your employees like people, and give them a little bit of grace. They are doing a great job, they aren 't your animals.

Food was good great flavor and fast service. Quality meal for the price.

I have only ordered from here via a food delivery service but I have I been impressed every time I order from here. They do not skimp on the portions like some L&L locations which is greatly appreciated.I ordered the BBQ mix plate and wow was it packed with delicious Hawaiian barbecue meats. My favorite for sure is the short rib but the chicken and the Hawaiian BBQ beef is always great. Also the mac salad is on point.