Whataburger - Houston

I usually get good service here, but the staff seemed distracted this visit, and they gave me the wrong order. I didn't discover until I was home, so I guess the moral of the story is quickly check your order for accuracy before leaving the premises itwill only take a few seconds.

I get this is fast food, but nothing was fast nor pleasant about this location. Sat in the drive though for longer than necessary when there’s only 4 cars in line total. Went inside to get food, manager was confused, rude, and incompetent of managerial skills. I was charged for cheese, which I said no thank you to. Lady who took my order I could literally hear her chewing her own food over the speaker. Got home and still had to warm up my food because it was cold. Not one to complain and very understanding of food service employees, but get your store together especially being in a high volume area.

Went inside ordered a cinnamon bun. Waited 14 mins. I went up to ask them what was taking so long when ppl coming after me were getting their orders and I just had a cinnamon bun. They told me they were out and then had to wait 8 more mins for a refund. 22 mins for absolutely nothing. No apologies and they acted like giving me a refund was a huge inconvenience. Maybe don't sell me products you don't have any then get mad at me for wasting MY time.Horrendous service.

Extremely rude guy named Mohammed took our simple order. A whataburger junior meal. We waited for 20 minutes in the drive-through, and the manager finally came out and asked us what we ordered. He then had to go back in and start the order. They had no less than 6 people just standing around. Will not go here again. Come on Whataburger, it's not hard.

11/30…MANAGER…Had a Scheduled interview at 3pm arrived at 2:45.. I told the Help I was here for my 3pm interview with Dennis, I text Dennis at 2:57 I’m here he texts back he will be there in 5 minute so I wait until nearly 3:15 and I left.. No wonder you have all shifts available in you Text to me.. I arrived on time and ready to Interview. Again I’m in the Dining room and texted back, No Answer.. Sadly you couldn’t do your JOB!!