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Bidra med feedbackA visit to Houston wouldn't be complete without stopping by Lupe's! They serve the best beef fajitas I've ever had—absolutely delicious! The service is consistently excellent, and the ambiance is fantastic.
My wife experienced extremely rude service when she went to pick up our order tonight. The order wasn’t ready when she arrived, which is understandable. However, when she politely inquired about how long it would take, the staff member reacted rudely. Once the food was finally ready, part of our order was missing. When the employee brought out the missing chips, she handed them to my wife without a word and in a very inconsiderate manner. With so many Tex-Mex restaurants in the area, I would definitely recommend choosing a different place for better service.
The management and host staff at this location are terrible. The highly encourage fans of Lupe Tortilla to somewhere else.
The food is consistently delicious, and the fajitas are particularly great. However, the staff's performance can be inconsistent. Dining in is generally pleasant, but the takeout experience leaves much to be desired. I often find myself waiting an additional 20-30 minutes after the estimated pickup time, which is usually 30-60 minutes after I placed my order. Because of these delays, I haven’t returned for takeout when ordering for the office. Food: 5/5.
The food was enjoyable. However, regarding the service, our waiter was the only friendly staff member; everyone else seemed indifferent. I won't be returning to this location. Service: Dine-in Meal type: Lunch Price per person: $100+
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