Dairy Queen - Houghton

Went thru the drive thru tonight and told them I wanted a large blizzard cup of only TWIST ice cream they instead told me it would be cheaper to get a quart of vanilla ice cream and I said no I want twist in a large blizzard cup. Well pulled up to the window and they tried saying yet again this is the size of the large blizzard and it would be cheaper to get a quart of vanilla. I told them again no I wanted TWIST ice cream. Well went without my ice cream as I guess can’t get a large blizzard cup of twist ice cream. Not the first time this has happened to me. It will be a very very very long time before I go back if I ever go back!!! So sick of feeling like I can’t get what I want to get!!!

Got a chocolate dipped ice cream cone I like the plain better still good

I waited in line for 30 mins and they closed right before me even though I was there well before 9. Then continued to be extremely rude when I pulled up to the window. This is what happens when you have kids with no customer service courtesy working.

They informed us that the lobby was closed, even though it was still half an hour before their actual closing time. Meanwhile, they allowed the people in front of us to place their orders without any problems. They certainly know how to attract business, but I definitely won't be coming back here again.

I visited the shop for an ice cream cake and was pleased to find a variety of options available. They also offered personalization, which was a nice touch. Thank you!