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Bidra med feedbackSo sad to be present for the last night in BLT Waikiki. Our meal was excellent; Todd's Aloha spirit was just what the evening needed. Very bittersweet for us as we have been celebrating Xmas and New Years at BLT for many years. While I'm not a fan of the landlords at the Trump Hotel, I loved all BLT's amazing popovers, tuna tarts, Prime Steaks, Kahuku Mais all delicious and beautifully prepared and served in an upscale but not fussy dining room. Kudos to the staff for their additional dose kindness to their guests who feel welcome and comfortable. I'm gonna miss BLT that they modernized the American steakhouse without cheaping it. And we were made to feel like regulars and friends. Success partnerships are rare I hope BLT goes back to even greater successes.
Have you here several times, always great place, but unfortunately my server said that they were announced by companies 2 days ago that today the last day they are open and they will be closed forever. Boo Corporate!
1. Mal, loved it, big waiter. Good place and good food
Dear BLT, the staff, the ambience and the food, but last night I had a terrible unprofessional server and will be sure to demand each of the other wonderful servers, except for him in the future. He was completely insecure to my guest and always called him by name, Mr. H and me with a brutal sir, although he knew my name when I made the reservation and the host was. Here are only two examples of his unprofessional behavior, not to mention his surly attitude. I ordered the salmon well and my guest rarely ordered the shelves of lamb medium. When the Entrees were served, he immediately approached the table with Mr. H is your rack properly cooked? And then he looked at me and went away. I was so tired of his Mr. H and Mr. H that I finally said my name is Mr. T something he already knew when I made the reservation. And he just left with Mr. H and the sir. Then he did something so annoying and so unprofessional that I was annoyed. In the end, it became clear that he presented the check to Mr. H, which no professional or even newbie server would ever do with the information and receipt of permission from the host. I had to talk to the manager to check him out. After confirming with the manager that all BLT employees share in the pool, I left $300 on a $275 check. But I want this server to know that if not for the tip pool, I would have left zero and pushed the manager $300 to support among the other servers, BT's, and share kitchen. I'm not sure what was the problem of this server, but he was borderline rude to me from the way. I can only remember that I am asian and he and my guest are Caucasian. I hope I'm wrong and I would never play the racing card, but I can't understand where this experience is supposed to be professional servers of...
Dry over-cooked break un-cleaned shrimp cocktail Way over-cooked steak (and the wrong cut of steak) Also be careful about sitting outside, the gentle drops of water landing on you and your food is not rain, it’s from the hotel pool above the restaurant.