Dunkin' - Hoboken

I ordered one small coffee, but I was charged for two. When I spoke with the cashier, she told me to come back tomorrow. The service was terrible. It felt like I was just giving away two cups of coffee.

I encountered an issue with my order at this restaurant. There was only one person working for a large number of customers, and unfortunately, he got my entire order wrong. He didn't offer to make any changes or provide a refund. I found him to be quite disrespectful, and I ended up having to leave my drinks behind because they weren't what I had requested.

They consistently brew a great cup of coffee. The girl with shoulder-length hair who works in the mornings is fantastic.

New staff in the front are so RUDE! Patrons have to greet them and say good morning, thank you etc. they stare at you in silence and walk back and forth while you wait to be taken care of without a word. So strange!!!!!!

This place has gone to hell. I wait regularly for 10 minutes for mobile order and this is 5 minutes after I placed it. Just today walked in 15 min after an order. Nothing there. Asked what was going on and they just stood there with no urgency. Theplace has to stop hiring unsupervised kids to run a store for adults. Going to keep a running tab on wait times: 7/11/22 -Ordered at 417pm. Served at 435